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All Zoho apps under one subscription, with one admin console for users and permissions.
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Zoho Social implementation: manage social media from one place
Operion is a Zoho partner and sets up Zoho Social for SMEs where several people post on the company channels. We record who may publish what, so the channels keep one consistent voice.
What it does
What Zoho Social does
With Zoho Social you schedule posts for your company channels ahead of time, in a calendar the whole team can see. Replies, messages and mentions arrive in one place, so nothing sits unnoticed in a separate app.
You follow what works per channel: reach, reactions and which posts do best. You can also search on terms, such as your brand name, to see where people talk about you.
Who it is for
Who Zoho Social suits
It suits SMEs with a marketing employee, an agency or a few colleagues who keep the channels up to date together. It helps most when posts first need to be reviewed by someone.
If you post only now and then and one person does everything, a scheduling tool is often more than you need. We will simply tell you that in the intake.
Set-up
Choices in the set-up
These are the choices we make with you during the intake:
Channels and brands
Which company channels you connect and whether you keep several brands or departments apart.
Roles and approval
Who may draft, who may publish and which posts go past a colleague first.
Calendar and fixed moments
How you plan and which recurring posts you prepare in advance.
Replies
Who picks up replies and messages and what happens when something has to go to a colleague.
Reporting
Which figures you want to see each month and who receives them.
Connections
Connections that matter
The connection with Zoho CRM puts a reply or message from a customer on the right relationship, so social contacts do not sit apart from the rest of the customer history.
Combine Zoho Social with Zoho Campaigns and your newsletter fits what you share on the channels. For figures across several sources, Zoho Analytics can bring them together. Which networks you can connect, we check in the intake.
More about connections with your ERP, WMS and webshop is on integration.
With other apps
Works with the other Zoho apps
Zoho CRM
CRM for pipeline, quotes and customer contact.
See Zoho CRMZoho Campaigns
Newsletters and campaigns, with lists from your CRM.
See Zoho CampaignsZoho Analytics
Dashboards and reports on top of your existing systems.
See Zoho AnalyticsLicences
Licences and pricing
The licences and current prices of Zoho Social are on the Zoho pricing page. During the intake we decide which plan fits you.
Questions
Frequently asked questions
Which networks can I manage with Zoho Social?
Zoho Social works with the well-known business networks. The exact list changes, so in the intake we check that your channels are included.
Can a colleague approve posts before they go live?
Yes. You set who may draft and who may publish. We record those roles with you.
What does Zoho Social cost?
Current prices are on Zoho's pricing page. They differ by edition and number of brands. In the intake we look at which edition suits you.
Is Zoho Social part of Zoho One?
Yes, Zoho Social is one of the apps in Zoho One. You can also take it on its own.
What happens after go-live?
After go-live you get four weeks of aftercare. After that, you can reach us on working days from 08:30 to 17:00 and we respond within 24 hours.
Bring order to your social media?
Tell us which channels you manage and who posts on them. We will tell you how Zoho Social fits the way you work.