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    Zoho

    Zoho Commerce implementation: a webshop that fits your administration

    Operion is a Zoho partner and sets up Zoho Commerce for SMEs that want to sell online and see the orders in their own administration. We tell you honestly when you need something else for the warehouse.

    What it does

    What Zoho Commerce does

    With Zoho Commerce you build a webshop with products, variants, prices and an order process. You set up payment methods and shipping options, manage customer accounts and record discounts and promotions.

    Orders arrive in an overview, and you can design your webshop without code using templates. For business customers you can set up a private section or separate prices.

    Who it is for

    Who Zoho Commerce suits

    It suits SMEs that start or replace a webshop and already work in Zoho, for instance with Zoho Inventory, Zoho Books or Zoho CRM. Orders, stock and invoices then run on the same data.

    It is a less obvious choice for a large range or a custom shop structure that departs far from the standard. What is possible there, we discuss in the intake.

    Set-up

    Choices in the set-up

    These are the choices we make with you during the intake:

    • Range

      How you structure products, variants and categories and which data you bring over.

    • Payment

      Which payment methods you offer and how payouts reach your administration.

    • Shipping

      Which shipping options and carriers you offer and what you charge for shipping.

    • VAT and terms

      How VAT is calculated, including for customers outside the Netherlands, and which terms you show.

    • Business customers

      Whether business customers get their own prices or their own section.

    Connections

    Connections that matter

    With Zoho Inventory the stock of your webshop sits in the same system as the rest, and with Zoho Books sales reach the accounts. Zoho CRM shows what a customer has ordered.

    For payments and carriers we look in the intake at which providers are supported. An existing webshop on another platform we discuss separately.

    More about connections with your ERP, WMS and webshop is on integration.

    With other apps

    Works with the other Zoho apps

    Zoho One

    All Zoho apps under one subscription, with one admin console for users and permissions.

    See Zoho One

    Zoho Books

    Online accounting: invoices, purchases and bank transactions.

    See Zoho Books

    Zoho CRM

    CRM for pipeline, quotes and customer contact.

    See Zoho CRM

    Good to know

    When a webshop with BizBloqs for the warehouse fits better

    If you have your own warehouse with locations, picking and shipping, a webshop with BizBloqs for the warehouse is often better. The webshop does the selling, BizBloqs the orders and the stock in the warehouse.

    Zoho Commerce fits when stock is simple and everything stays in Zoho. Which of the two suits you, we decide in the intake.

    BizBloqs

    Licences

    Licences and pricing

    The licences and current prices of Zoho Commerce are on the Zoho pricing page. During the intake we decide which plan fits you.

    Questions

    Frequently asked questions

    Can I combine Zoho Commerce with a warehouse system?

    That is possible. With your own warehouse and picking, a webshop with BizBloqs for the warehouse is often stronger. In the intake we decide what fits.

    Can I move my existing webshop?

    Products and customers can usually come along. What exactly is possible and what happens to your search results, we discuss in the intake.

    Can I show business customers different prices?

    Yes, that can be set up, for instance with a private section. Together with you we record which customers it applies to.

    Is Zoho Commerce part of Zoho One?

    Yes, Zoho Commerce is included in the Zoho One offer. Which edition and usage come with it is on Zoho's page. You can also take Zoho Commerce on its own.

    What happens after go-live?

    After go-live you get four weeks of aftercare. After that, you can reach us on working days from 08:30 to 17:00 and we respond within 24 hours.

    Sell online without double work?

    Tell us what you sell and how your stock runs today. We will tell you whether Zoho Commerce fits or whether a webshop with BizBloqs works better.